So what?

So Microsoft redesigned their logo. BFD. They’re still Microsoft, for better or for worse. It’s worth asking if this is in preparation for the inevitable bombing of Windows 8. I have seen several reviews of Windows 8, both good and bad, so I guess we’ll see.

Either way, beyond the logo, what I don’t quite understand is why Microsoft insisted on making Windows 8 the operating system for both the tablets and the desktops/laptops. I can understand the convenience from the point of view of the manufacturer, but from what I’ve read about Windows 8 it’s quite a drastic change from the older versions of Windows as far as the user interface goes. And that was probably one of the best things Windows had going for it — the simplicity of the user interface. Say what you will about Apple, but they have a huge advantage here with the ubiquity of the iPhone, the iPad, and to a lesser extent the iPod touch. If for whatever reason Apple decides to go the Microsoft route and roll out a unified operating system there’s not going to be nearly as big a learning curve as there is between Windows 7 and Windows 8.

You think the learning curve is not a big deal? Maybe, but I would beg to differ. I work in tech support. I have quite literally had exchanges just like this:

“What kind of modem do you have?”

“A black one.”

“All right.” *headdesk* “How many lights are on it?”

“A lot.”

…yeah. There are a lot of people out there who have gadgets that they really don’t have a clue as to how to operate. So we shall see.

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One Response to “So what?”

  1. BobG Says:

    I’ve spent time in tech support, so I know how you feel. The customer you have at the end of the post is one of the smart ones.

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